Thursday, April 27, 2006

The Wisdom of Crowds

Wikipedia: "The Wisdom of Crowds: Why the Many Are Smarter Than the Few and How Collective Wisdom Shapes Business, Economies, Societies and Nations, first published in 2004, is a book written by James Surowiecki about the aggregation of information in groups, resulting in decisions that, he argues, are often better than could have been made by any single member of the group. The book presents numerous case studies and anecdotes to illustrate its argument, and touches on several fields, primarily economics and psychology."

Henry Jenkins summarizes Surowiecki's "contexts where his ideas about the wisdom of crowds apply:

"There are four key qualities that make a crowd smart. It needs to be diverse, so that people are bringing different pieces of information to the table. It needs to be decentralized, so that no one at the top is dictating the crowd's answer. It needs a way of summarizing people's opinions into one collective verdict. And the people in the crowd need to be independent, so that they pay attention mostly to their own information, and not worrying about what everyone around them thinks."

Cass Sunstein, author of the excellent Infotopia and Raph Koster qualifies the usefulness of the Wisdom of Crowds further: "Technically, Surowiecki’s conception of “wisdom of crowds” is ONLY applicable to quantifiable, objective data. The very loosey-goosey way of using it to discuss any sort of collective discussion and opinion generation is a misrepresentation of the actual (and very interesting) phenomenon.

"You can summarize the core phenomenon as 'given a large enough and varied population offering up their best estimates of quantity or probability, the average of all responses will be more accurate than any given individual response.' But this is of very narrow application — the examples are of things like guessing weight, market predictions, oddsmaking, and so on. The output of each individual must be in a form that can be averaged mathematically. What’s more, you cannot use it in cases where one person’s well-expressed opinion can sway another, as that introduces a subsequent bias into everything (which is why the wisdom of crowds doesn’t always work for identifying the best product on the market, or the best art, or the like)."

Reed's Law

Wikipedia: "Reed's law is the assertion of David P. Reed that the utility of large networks, particularly social networks, can scale exponentially with the size of the network.

"The reason for this is that the number of possible sub-groups of network participants is , where N is the number of participants. This grows much more rapidly than either the number of participants, N, or
the number of possible pair connections, (which follows Metcalfe's law)."

Metcalfe's Law

Wikipedia: "First formulated by Robert Metcalfe in regard to Ethernet, Metcalfe's law explains many of the network effects of communication technologies and networks such as the Internet and World Wide Web."

While Metcalfe's Law descrbes the potential value of a network (=N^2 where N is the number of network nodes), it likely overestimates the true value of a network (see Numb3rs blog for more details).

Network Effect

Wikipedia: "The network effect is a characteristic that causes a good or service to have a value to a potential customer dependent on the number of customers already owning that good or using that service.

"One consequence of a network effect is that the purchase of a good by one individual indirectly benefits others who own the good - for example by purchasing a telephone a person makes other telephones more useful. This type of side-effect in a transaction is known as an externality in economics, and externalities arising from network effects are known as network externalities. This is also an example of a positive feedback loop."

Diffusion of Innovations

Wikipedia: "The study of the diffusion of innovation is the study of how, why, and at what rate new ideas and technology spread through cultures."

Weak Signals

MGTylor.com: "Weak Signal Research refers to those organizational traits and organic components that enable the enterprise to detect weak signals as a matter of course, build models and stories that illustrate the possible effects of whole sets of signals over time, and redesign itself efficiently to take advantage of these possibilities."

Clustering Coefficient

Wikipedia: "Duncan J. Watts and Steven Strogatz (1998) introduced the clustering coefficient graph measure to determine whether or not a graph is a small-world network."

Dunbar Number: Rule of 150

Wikipedia: "The so-called rule of 150, states that the size of a genuine social network is limited to about 150 members (sometimes called the Dunbar Number). The rule arises from cross-cultural studies in sociology and especially anthropology of the maximum size of a village (in modern parlance most reasonably understood as an ecovillage). It is theorized in evolutionary psychology that the number may be some kind of limit of average human ability to recognize members and track emotional facts about all members of a group. However, it may be due to economics and the need to track 'free riders', as larger groups tend to more freely allow cheats and liars to prosper."

Social Network Analysis (SNA)

Wikipedia: "Social network analysis (also sometimes called network theory) has emerged as a key technique in modern sociology, anthropology, Social Psychology and organizational studies, as well as a popular topic of speculation and study. Research in a number of academic fields have demonstrated that social networks operate on many levels, from families up to the level of nations, and play a critical role in determining the way problems are solved, organizations are run, and the degree to which individuals succeed in achieving their goals."

IBM has a great article on social network analysis that is "first article in a series on collaboration, which is fast becoming recognized as an essential, yet often hidden, ingredient in working efficiently and effectively. This series focuses on tools and methods that can demystify collaboration and help IBM's clients harness its power."

For more info on the movement of ideas, influence and innovation through social networks, please visit patternhunter.com.

Also see Orgnet.com [Valdis Krebs' company] and Dr. Karen Stephenson for more information on professional Social Network Analysis.